Shipping Policy

Thank you for choosing Dansaac. We fully understand that every order carries your expectations and trust, and a safe, efficient, and transparent shipping service is the key to delivering that trust into your hands. To this end, we have established a clear and detailed shipping policy covering all aspects including order processing time, shipping duration, shipping methods, and shipping costs, so that you can have a full understanding of the entire delivery process before placing an order and enjoy every shopping experience with peace of mind.

We are always committed to continuously improving our logistics system and maintaining stable partnerships with multiple reputable international shipping carriers to ensure that your packages arrive safely and on time, no matter the distance. Wherever you are, Dansaac will handle every order's packing, dispatch, and delivery with professionalism and rigorous procedures.

Please read the following shipping policy terms carefully before submitting your order. If you have any questions, you are welcome to contact us at any time via our official email, and we will be happy to assist you.

I. Order Processing and Dispatch Time

1. Order Confirmation: After you successfully submit an order and complete payment on the Dansaac website, you will receive an order confirmation email from us, which includes your order number and the details of the items purchased. Please keep this email safe for future reference when checking order status or communicating with us.

2. Processing Time: We will complete order review, item picking, quality inspection, and proper packaging within 1 to 3 business days after successful payment. Please note that business days do not include weekends or public holidays.

3. Dispatch Notification: Once your order is dispatched, we will send you a shipping confirmation email containing the carrier name and package tracking number. You can use this tracking number to check the real-time shipping progress on the carrier's official website.

4. Delay Notice: During promotional campaigns, around public holidays, or in cases of force majeure (such as severe weather, customs clearance delays, public events, etc.), processing and dispatch times may be extended. If significant delays occur, we will make every effort to notify you in advance via email.

II. Shipping Methods and Delivery Time

Dansaac offers standard shipping services covering multiple countries and regions worldwide. We partner with reliable international logistics providers to deliver stable, trackable door-to-door delivery solutions. The estimated shipping durations are as follows:

• Standard Shipping: After dispatch, the estimated delivery time is 5 to 14 business days. The actual delivery time depends on the destination country or region, customs clearance efficiency, and the processing speed of local postal or courier services. Some remote areas may require additional time, and we appreciate your understanding.

Please note that the above shipping times are estimated. Actual delivery may vary due to carrier operations, customs clearance procedures, public holidays in the destination country, and local delivery efficiency. We will provide a valid tracking number after dispatch so you can monitor your package status at any time.

III. Shipping Costs

Dansaac's shipping cost calculation is simple and transparent, based solely on the total merchandise amount (excluding any taxes or additional fees). Our shipping rates are as follows:

In other words:

• If your order total is less than or equal to $50.00**, a **$6.99 standard shipping fee will apply.

• If your order total exceeds $50.00, you will automatically qualify for free shipping with no additional shipping charges.

The shipping cost will be automatically calculated and displayed in your order total at checkout. All amounts are in US Dollars (USD). Please review your order amount and shipping cost carefully before completing payment.

IV. Customs, Duties, and Other Charges

When your order is shipped to the destination country or region, it may be subject to local customs inspection and may incur import duties, value-added tax, customs handling fees, or other related taxes and fees. Please note:

• The shipping costs stated above do not include any customs duties, taxes, or clearance fees levied by the destination country or region.

• Such charges are determined by local customs authorities in accordance with the applicable laws and regulations of the destination country, and the specific amounts and collection methods vary by country and region.

• All such duties, taxes, and clearance fees shall be borne by the recipient (i.e., you). Dansaac cannot predict or control the occurrence or amount of these charges, nor can it be held responsible for them.

If you have any questions about the customs policies of your destination country, we recommend consulting your local customs office or relevant authorities before placing your order, so that you can make an informed purchasing decision.

V. Shipping Address and Information Accuracy

To ensure smooth delivery of your order, please be sure to provide an accurate, complete, and valid shipping address when placing your order, including the recipient's full name, detailed street address, building/house number, city, state/province, postal code, country, and contact phone number (as required by the carrier). Any failure to deliver, delay, or return of packages due to incorrect or incomplete shipping information shall be your responsibility, and any additional costs incurred shall be borne by you.

If you need to change your shipping address, please contact us via email as soon as possible after placing your order. We will do our best to correct the address before dispatch, but we cannot guarantee that the change can be made. Once the order has been dispatched, the shipping address cannot be modified.

VI. Package Receipt and Exceptions

1. Inspect Upon Delivery: When you receive your package, we recommend inspecting the outer packaging for any visible damage before signing for it. If the outer packaging shows obvious damage, crushing, or signs of resealing, please point this out to the delivery driver at the time of delivery, and either refuse delivery or note the abnormality on the delivery receipt as appropriate. If you find any product damage caused by transit after unpacking, please contact us via email promptly, attaching photos of the outer packaging and the damaged item, so that we can assist you in filing a claim with the carrier and handle the matter properly.

2. Undelivered Packages: If your tracking information shows "Delivered" but you have not actually received the package, or if the tracking status has not been updated for an extended period, please first contact your local delivery agency to verify. If the issue remains unresolved, please notify us via email promptly, and we will assist you in communicating with the carrier for further investigation.

3. Returned Packages: If a package is returned to us due to incorrect recipient information, failure to receive, refusal of delivery, or customs clearance failure, we will contact you via email to discuss reshipping or refund arrangements. Reshipping may require you to bear additional shipping costs.

VII. Contact Us

If you have any questions about your order shipping or encounter any difficulties in tracking your package, please feel free to contact us via email at any time. Upon receiving your inquiry, we will verify the information and provide you with a detailed response as soon as possible, doing our utmost to assist you in resolving any issues encountered during the shipping process.

Thank you again for your trust and support in Dansaac. We will continue to improve our shipping services, striving to shorten the distance for every order, so that the good things from Dansaac can arrive safely and promptly to add more beauty to your life.